Registration Frequently Asked Questions
To see FAQ specifically about payments Click Here.
What is the registration system?
We now use an online registration system to provide a better registration experience for you and increased efficiency for us. RegistrationWerks.com provides the registration system that feeds in to the familiar Dripping Springs ISD web store powered by RevTrak.
How do I register my student for a Class?
Follow the link from the front of the Dripping Springs ISD web store to the Registration list. Choose your Program and Course to see all class dates available. Use the Click Here button to register. Sign in as a New Customer (parent) or a Returning Customer (parent). Then choose (or add) the Participant (student) to your family account.
How do I establish a registration account?
One PARENT establishes a RegistrationWerks account and adds all family members to the same registration account.
Establish as the Card Holder (parent):
If you have ever made a payment in the Dripping Springs ISD web store you are already registered in the RegistrationWerks system with the same email and password as with RevTrak.
If you are new to the DSISD web store, register with RegistrationWerks. When you checkout with RevTrak, you will be a NEW CUSTOMER.
Feel free to use the same email and password (established on the checkout page), or you may use a different one.
Establish the Participant (student):
When the parent signs in, choose the ADD PARTICIPANT button to identify a family member. In the future, you simply choose the participant for the course or event.
How do I register for multiple classes and sessions?
Multiple classes for the same student:
Choose your first class, choose the participant, and answer the questions. At the bottom of the registration page, use the CONTINUE TO SHOP button to register for the second class.
Multiple classes for the different students:
Choose a class and then choose (or add) the next student and answer the questions. At the bottom of the registration page, use the CONTINUE TO SHOP button to register for the second class.
Go to Checkout when you have registered for all students and all classes.
Warning: If you accidentally get to the shopping cart page instead of returning to the class list page – do NOT use the Browser back arrow:You have a choice at this point. You may continue through to checkout for this group of registrations, then return to register students for other classes. Or, you may abandon the cart (empty or close the browser) and start over again. You will need to wait 2 hours before you will be allowed to register the same student for the same class.
I got a message that says, “A registration already exists for the selected class and participant” but I have not paid for it yet. What happened?
Wait 2 hours and re-register your participant.
The registration system immediately reserves your spot when you complete the registration page. With all systems there is a hold period to be sure communication between the payment system and the registration system have time to clear; our hold period is 2 hours. If you can't or don't make the payment as a seamless transaction with the registration, your registration will be declined. But the systems hold for 2 hours just to be sure. And of course we guard against allowing the same participant to register for the exact same class. It's an inconvenience for you, but necessary as a safeguard for an unattended registration.
Why do I have to answer the same questions for each class?
Each teacher receives a listing of the students in the class, with the answers to these important questions. We have kept the questions to the bare minimum the teacher needs to adequately protect and teach your child. But we do need each question (for each student) to create the teacher information. Thank you for helping!
How do I pay for a friend to take the class?
The person making the payment may establish the registration account, then ADD PARTICIPANT to include information about the actual participant. You will need the participant's address and telephone. You will receive the registration confirmation email to forward to your friend.
I don’t have or want to use a credit card. How do I register?
Register in person at the Dripping Springs ISD office. But hurry - seats are not held back for in-person registrations. The only certain way to gain a spot in a popular class is to register and pay online.
The DSISD Web Store accepts MasterCard, and VISA (debit, credit or check card). Are you concerned about the security of your card information? At RevTrak, keeping your sensitive data secure is our top priority. Read This.
Who do I contact for questions?
See more information on the DSISD web site.